Telemarketing
Power sales
Telemarketing: Customer contacts via telephone call or instant messaging, both inbound and outbound, are required either to create orders, complaints, suggestions, or to reinforce the presence of the brand / company.
Having information to the Telemarketing team will integrate their efforts into the total result.
Functionality:
- Call Plan
- Planned or Adhoc Order taking
- Order tracking.
- Complaints and suggestions.
- Assignation of Order for delivery in Real Time.
- Direct to Sales Reps actions and open activities for customers.
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