Call Center
Tracking of incoming and outgoing calls or messages to a single point of contact for orders, complaints, or suggestions is performed in CALL CENTER, a Web application that enables Customer Service activities.
![Call Center](https://www.powersales.cloud/wp-content/uploads/2024/01/SOFTWARE-PARA-LA-AUTOMATIZACION-DE-LA-FUERZA-DE-VENTAS-5.png)
![Call Center](https://www.powersales.cloud/wp-content/uploads/2024/01/SOFTWARE-PARA-LA-AUTOMATIZACION-DE-LA-FUERZA-DE-VENTAS-7.png)
Regardless of the business vertical in which they work, measuring the performance of the customer service area and its Service Desk, and in turn facilitating the availability of information as a single point of contact is now possible.
With the high configurability, the activities of the area in charge of maintaining a good customer shopping experience are enabled.
Top 10 Differentiators:
- Tracking on-the-fly inbound and outbound calls.
- Scheduled calls program and coverage.
- Generate call and order to be delivered by DSD.
- Agent's Performance visibility.
- Easitly adapatable to commercial processes regardless of vertical, channel or market.
![Call Center](https://www.powersales.cloud/wp-content/uploads/2024/01/SOFTWARE-PARA-LA-AUTOMATIZACION-DE-LA-FUERZA-DE-VENTAS-6.png)
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